Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Special Sections

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

In the news

Ignition GroupEnquire about a company Biz Press Office

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Ads & Rates

Submit content

My Account

CRM, CX, UX News South Africa

Subscribe

Trending

2 days 7 days 30 days By Industry

Elections 2024

The Weekly Update EP:02 Prince Mashele on the latest news over the past week.

The Weekly Update EP:02 Prince Mashele on the latest news over the past week.

sona.co.za

Advertise your job ad
    Submit a job ad >>
    Search jobs

    Jobs

    More jobsSubmit a jobOpen account
    Company news
    More | Submit
    Iconic Collective rebrands as Point Iconic
    PointIconic Collective rebrands as Point Iconic
    South Africa shines in the global 2024 Kantar Creative Effectiveness Awards
    KantarSouth Africa shines in the global 2024 Kantar Creative Effectiveness Awards
    Unleashing the power of purpose-driven business
    Ignition GroupUnleashing the power of purpose-driven business
    Don't sleep on the untapped power of community radio
    Motherland OMNiDon't sleep on the untapped power of community radio
    Penquin restructures to elevate business and drive innovation
    PenquinPenquin restructures to elevate business and drive innovation
    Fluence Africa Influencer Festival electrifies Johannesburg with unprecedented buzz
    OnPoint PRFluence Africa Influencer Festival electrifies Johannesburg with unprecedented buzz
    Howard Audio joins forces with Kabza De Small and Ofentse Pitse with Red Bull Symphonic
    Howard AudioHoward Audio joins forces with Kabza De Small and Ofentse Pitse with Red Bull Symphonic
    MC Saatchi CT - Jacques Burger
    M&C Saatchi AbelMTN Group appoints M&C Saatchi Abel and Group of Companies as its global marketing partner
    South African retailers have arrived at an e-commerce crossroads
    GfK – An NIQ CompanySouth African retailers have arrived at an e-commerce crossroads
    Reach South African investors and high-net-worth individuals on their smartphones
    Broad MediaReach South African investors and high-net-worth individuals on their smartphones
    Ogilvy strengthens its digital services offering and rebrands as Ogilvy One
    Ogilvy South AfricaOgilvy strengthens its digital services offering and rebrands as Ogilvy One
    A new power move: sophistication, simplicity and storytelling
    Motsepe AdvertisingA new power move: sophistication, simplicity and storytelling
    Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand
    Marketers say goodbye to cookies, hello to first-party data

    19 Apr 2024

    The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.
    Era of first-party data dawns as the data cookie crumbles

      17 Apr 2024

    Francois Viviers is group head of marketing and communications. Source: Supplied.
    Capitec Bank's journey to becoming one of the world's strongest banking brands

      4 Apr 2024

    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

    Ignition Group  28 Mar 2024

    Businesses invited to participate in the 2024 South African Customer Experience Research Report
    Businesses invited to participate in the 2024 South African Customer Experience Research Report

    Rogerwilco  26 Mar 2024

    MO Agency attains elite HubSpot Partner status, a first for the African continent
    MO Agency attains elite HubSpot Partner status, a first for the African continent

    MO Agency  20 Mar 2024

    Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region
    Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region

    Point  13 Mar 2024

    5 dos and don’ts to secure customer loyalty
    5 dos and don’ts to secure customer loyalty

    , Bluegrass Digital  12 Mar 2024

    Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
    Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

    Rogerwilco  11 Mar 2024

    Rogerwilco enhances digital marketing through AI-based neuroscience product
    Rogerwilco enhances digital marketing through AI-based neuroscience product

    Rogerwilco  27 Feb 2024

    Elevate your banking experience with secure and convenient payment solutions from FNB
    Elevate your banking experience with secure and convenient payment solutions from FNB

    DNA Brand Architects  23 Feb 2024

    Absa declares bold new business and brand promise across all of its markets
    Absa declares bold new business and brand promise across all of its markets

    OnPoint PR  23 Feb 2024

    Driving customer-centricity through harmonising insights, strategy, and operational implementation
    Driving customer-centricity through harmonising insights, strategy, and operational implementation

    React Customer Research  20 Feb 2024

    Show more

    Latest jobs

    Customer Service - Printing Industry
    		Cape TownClarion Printed Products23 Apr
    Client Service Manager
    		JohannesburgRocket Creative Design & Display16 Apr
    Call Centre Agent
    		JohannesburgSydSen Recruit9 Apr
    CRM - Campaign Manager
    		Cape TownCinch Staffing5 Mar
    Customer Service - UK - Work from Home
    		NationwidePhone Angels4 Mar
    More jobs

    More news

    Image supplied. Gil Sperling, co-founder and CEO of data-driven adtech company, Flow, in his keynote speech at PPW in Bangkok, Thailand
    Marketers say goodbye to cookies, hello to first-party data

    19 Apr 2024

    The panellists at the Flow discussion about the rise of first-party data was stacked with industry experts.
    Era of first-party data dawns as the data cookie crumbles

     17 Apr 2024

    Francois Viviers is group head of marketing and communications. Source: Supplied.
    Capitec Bank's journey to becoming one of the world's strongest banking brands

     4 Apr 2024

    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
    Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

     28 Mar 2024

    Businesses invited to participate in the 2024 South African Customer Experience Research Report
    Businesses invited to participate in the 2024 South African Customer Experience Research Report

     26 Mar 2024

    MO Agency attains elite HubSpot Partner status, a first for the African continent
    MO Agency attains elite HubSpot Partner status, a first for the African continent

     20 Mar 2024

    Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region
    Point recognised as Colgate Palmolive’s Most Preferred Supplier of 2023 in the Gulf Region

     13 Mar 2024

    5 dos and don’ts to secure customer loyalty
    5 dos and don’ts to secure customer loyalty

    ,  12 Mar 2024

    Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings
    Rogerwilco appointed performance marketing agency to Momentum Metropolitan Holdings

     11 Mar 2024

    Rogerwilco enhances digital marketing through AI-based neuroscience product
    Rogerwilco enhances digital marketing through AI-based neuroscience product

     27 Feb 2024

    Elevate your banking experience with secure and convenient payment solutions from FNB
    Elevate your banking experience with secure and convenient payment solutions from FNB

     23 Feb 2024

    Absa declares bold new business and brand promise across all of its markets
    Absa declares bold new business and brand promise across all of its markets

     23 Feb 2024

    Driving customer-centricity through harmonising insights, strategy, and operational implementation
    Driving customer-centricity through harmonising insights, strategy, and operational implementation

    React Customer Research 20 Feb 2024

    The future of conversational chat channels in SA
    The future of conversational chat channels in SA

     19 Feb 2024

    Africa’s biggest marketing conference opens bookings
    Africa’s biggest marketing conference opens bookings

     13 Feb 2024

    Boost open rates with inspiration from top 10+ valentine email subject lines
    Boost open rates with inspiration from top 10+ valentine email subject lines

    ,  13 Feb 2024

    7 skills every CX interviewer needs
    7 skills every CX interviewer needs

     12 Feb 2024

    Building brand loyalty through authentic community engagement
    Building brand loyalty through authentic community engagement

     8 Feb 2024

    When every pixel matters: Optimising website space to benefit readers and generate revenue
    When every pixel matters: Optimising website space to benefit readers and generate revenue

     7 Feb 2024

    Publicis launches PXP in South Africa
    Publicis launches PXP in South Africa

     5 Feb 2024

    Humans and AI – Exploring the cycle of complementary coexistence
    Humans and AI – Exploring the cycle of complementary coexistence

    ,  1 Feb 2024

    Which brands are 2023/2024‘s most iconic?
    Which brands are 2023/2024‘s most iconic?

     31 Jan 2024

    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity
    #BizTrends2024: Lebo Madiba – The future lies in harmonious marriage of AI and human creativity

     29 Jan 2024

    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing
    #BizTrends2024: Jacques Du Bruyn - Gamification in digital marketing

     11 Jan 2024

    A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
    Apple’s decision to bring RCS to the iPhone is big boost to business revenue

     8 Jan 2024

    Source: © 123rf Riyaat Phillips, senior presales manager at Altron Systems Integration says that people are the answer for retail going forward
    Retail 2024: People the biggest trend and the biggest lesson

     5 Jan 2024

    Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption
    The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

    12 Dec 2023

    Source: © 123rf a new CMO Council initiative in 2023 will audit, identify, and showcase corporate best practices and successes in blending self-interest with altruism in the country
    CMO Council survey to evidence SA private sector commitment to ESG and sustainability progress

    12 Dec 2023

    Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
    Developing advanced attribution models for the entire customer journey - online to offline

     7 Dec 2023

    African tech earns international award in Berlin
    African tech earns international award in Berlin

     1 Dec 2023

    Source: © 123rf Agency Scope SA has found that marketers more and more require integrated agencies that can solve their needs under one roof
    #AgencyScopeSA Part 1: CMOs want integrated agencies and other key findings

     30 Nov 2023

    Source: © 123rf Adrian Whines of Brand DNA Brandspace Activation, says fuel stations are brand temples that play pivotal roles in defining the customer experience
    Fuel stations: More than pumps and prices - brand temples for CX

     30 Nov 2023

    The power of geospatial data to enhance KYC and customer service in banking
    The power of geospatial data to enhance KYC and customer service in banking

    ,  27 Nov 2023

    Smail takes no small steps as Everlytic’s new head of channel sales
    Smail takes no small steps as Everlytic’s new head of channel sales

    ,  27 Nov 2023

    Bluegrass successfully transforms Kenya Airways website
    Bluegrass successfully transforms Kenya Airways website

     22 Nov 2023

    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC
    Joe Public Cape Town puts 'eats' into everything in latest Uber Eats TVC

     17 Nov 2023

    A roadmap for marketing personalisation success
    A roadmap for marketing personalisation success

     16 Nov 2023

    Robert Joubert, CEO of Boomerang SA
    Taking a human-centric approach to bringing AI into the call centre

     8 Nov 2023

    Source:
    Empathetic design: Going beyond aesthetics to create meaningful user experiences

    7 Nov 2023

    An open letter to Facebook from a very frustrated marketer
    An open letter to Facebook from a very frustrated marketer

     6 Nov 2023

    Show more

    Let's do Biz